Ready-Made Customizable Product

JalSetu RO Service CRM Software for Water Purifier Businesses

JalSetu is a ready-made white-label RO service management CRM for water purifier dealers, RO service centres, and AMC agencies. Manage customers, purifier installations, service requests, technician assignments, AMC renewals, spare-parts inventory, invoices, and payment collections from one centralized system.

Surfaces IncludedWeb • Admin Panel
Launch Timeline5 - 10 Business Days
Web ApplicationTechnician Field WorkspaceAdmin PanelWhite-Label ReadySource Code Available
jalsetu.techdino.in/
JalSetu RO service CRM dashboard showing service jobs, AMC status, technician assignments and inventory alerts
JalSetu mobile view

Target Audience & Best For

Water purifier dealers, RO service centres, AMC service agencies, water treatment companies, technicians, and purifier installation businesses.

Business Problems Solved

Instead of just offering software features, JalSetu directly fixes common operational issues that cost businesses time and customer satisfaction:

Missed service appointments

Auto-schedule technician assignments, check calendars, and reduce customer complaints.

Forgotten AMC renewals

Tracking contract expiry dates and dispatching timely alerts via WhatsApp/SMS.

Scattered customer records

Store purifier brand models, membrane status, installation dates, and histories centrally.

Untracked spare-parts usage

Track low-stock alerts, warehouse movement, and parts issued to field technicians.

Manual billing & payments

Generate instant invoices for service visits or parts replacement with online checkout keys.

Operational Evolution

A side-by-side comparison of manual procedures versus the optimized TechDino digital setup:

Before TechDino
  • Manual registers and paper cards causing missed service jobs and AMC tracking errors.
  • Disconnected WhatsApp messages leading to technician scheduling confusion.
  • No digital service history for customer water purifier installations.
  • Warehouse inventory leaks with untracked membranes, pumps, and filters.
  • Manual invoices and delayed payments without modern billing options.
After TechDino
  • Centralized booking dashboard tracking pending service requests and technicians in real-time.
  • Mobile-responsive field workspace for field technicians to view tasks and log checklist jobs.
  • Permanent digital service history logging TDS levels and replacement histories per unit.
  • Structured warehouse database tracking parts issued to technicians and stock movements.
  • Automated invoicing, payment status checkouts, and recurring AMC renewal reminders.

Included Surfaces

This product package includes the following configured applications and backend code:

Customer Web Application
Included
Customer Mobile Application
Add-on
Staff Mobile Application
Included
Admin Control Dashboard
Included
Super-Admin Configuration
Included
REST API Backend & Database
Included
TypeScript / Next.js Stack

Who is this for?

Tailored layout adjustments, custom reporting metrics, and specific language files configure the system for these user sectors:

RO Service CentresCentralize booking, AMC renewals, and dispatch technicians on mobile responsive panels.
Water Purifier DealersTrack customer purifiers warranty, membrane details, and installation dates.
AMC Service AgenciesCreate customizable AMC contract packages, monitor validity, and auto-remind customers.
Water Treatment CompaniesOversee commercial/industrial purification installations and regular filter services.
Independent RO TechniciansAccess assigned jobs, navigation coordinates, and log TDS levels on phone screen.
Software Resellers & AgenciesWhite-label and deploy a complete RO Field Service CRM under your client's brand.

Role-Based Experiences

A breakdown of what each user type can execute within the application workspace:

Customer Workspace

  • Submit service or installation requests via the online customer form.
  • Track purifier installation details, warranty status, and AMC validity.
  • Download service invoices and pay outstanding amounts using payment links.
  • Receive automated service-due alerts and renewal notifications on WhatsApp.

Technician / Field Staff Workspace

  • Check daily assigned jobs, customer contacts, and routing addresses on phone.
  • Complete repair checklists, record TDS readings, and parts replaced in field.
  • Add service logs, upload work notes, and collect customer's digital signature.
  • Update job status to 'completed' and view personal performance history.

Administrator Workspace

  • Oversee operational dashboard, active tickets, and technician workload maps.
  • Configure AMC contract tiers, service intervals, and default pricing lists.
  • Approve technician inventory requests and manage central warehouse items.
  • Review financial collections, invoices, outstanding debts, and customer logs.
System Lifecycle

Real-World Execution Workflow

A step-by-step diagram of how the software handles transactions end-to-end:

1

Customer logs a purifier service/repair ticket online, or admin books it on phone.

2

Admin assigns the ticket to an active technician based on area and workload.

3

Technician receives job notification with customer purifier specs and address.

4

Technician visits site, tests water quality, and records before-service TDS.

5

Technician replaces required parts (filters, membrane) and logs them in mobile panel.

6

Technician inputs final TDS, checks power supplies, and saves checklist data.

7

Customer signs technician's phone; system instantly calculates invoice totals.

8

Invoice and payment link are dispatched via WhatsApp/email; customer pays.

9

System logs parts consumed, updates stock level, and schedules next service checkup.

Modular Application Features

All functions are compiled as independent packages, letting you add, edit, or disable components without breaking the core system:

Customer and Address Management

Store customer contact information, billing details, multiple service addresses, and communications.

Purifier and Installation Records

Track purifier brand, model, warranty, filters, membrane type, and history.

Service Request Management

Create installation, repair, maintenance, complaint, or emergency requests.

Scheduling and Assignment

Check technician calendars, assign service visits, and track jobs completion.

Technician Field Workspace

Mobile-responsive field page to check tasks, enter TDS levels, checklist details, and customer signature.

AMC and Warranty Tracking

Configure AMC pricing packages, track free service quotas, and trigger renewals alerts.

Spare Parts and Inventory Management

Manage warehouse stock movements, parts issued to staff, and low-stock alerts.

Billing and Payments

Build invoices with spare-parts and labor costs, discounts, and outstanding logs.

Notifications and Follow-Ups

Configure alerts for AMC expiry or visit bookings via WhatsApp, email, or SMS.

Reports and Audit Logs

Access downloadable reports on technician workloads, collections, and inventory state.

Deliverables Breakdown

Know exactly what you receive in the deployment package versus what requires developer configuration or custom engineering hours:

Core Deliverables

Included in Ready Product

Ready-made, production-tested features compiled in the base repo:

  • Branded customer portal for service requests and contract verification.
  • Mobile-responsive technician dashboard for field job execution.
  • Purifier asset registry tracking serial numbers, membranes, and filters.
  • Technician task calendar with scheduling and assignment consoles.
  • Central warehouse catalog managing inventory items and SKU levels.
Minor Customizations

Setup & Config

Integrated on demand using existing API webhooks and setups:

  • Razorpay or Stripe integration for online AMC collections.
  • SMTP email configuration for automated invoice billing dispatch.
  • Twilio SMS or WhatsApp Business API reminders for AMC expiry logs.
  • Domain registration setup with SSL certificates.
Bespoke Engineering

Bespoke Scope

Custom features built on top of the product base:

  • Multi-branch parent-child warehouse routing logic.
  • Integration with accounting ERPs (Tally, Zoho Books, QuickBooks).
  • Dedicated native Android and iOS mobile app builds.

Branding & White-Label Assets

We replace all base identifiers to customize the application layout under your company ownership:

Brand Logo

Base logo replaced on all headers, logins, and notifications.

Brand Colors

Tailwind themes matching your official marketing style guide.

Custom Domain

Map portal routes on your DNS records with SSL redirects.

App Icons

Compile branded splash screens and app launcher icons.

Billing Layout

Tailor VAT/GST calculations, invoice headings, and footers.

WhatsApp Triggers

Format customer update messages using your Meta account.

Email SMTP

Configure billing mailers from your support mailbox.

Store Assets

Prepare high-res mockups for Android Play Store listings.

Metadata Settings

Tailor localized SEO tags and Open Graph social covers.

Local Currencies

Configure pricing, date formats, and regional timelines.

Supported Integrations

Connect external SaaS services and localized APIs to automate operations workflows:

Razorpay CheckoutBUILT-IN
Stripe Billing engineBUILT-IN
WhatsApp Cloud APICONFIGURATION
Twilio SMS & OTPCONFIGURATION

Deployment & Ownership Architecture

Custom Domain MappingRun all pages on your subdomains with automated Nginx reverse proxies and Let's Encrypt SSL.
Database SecurityDeploy on your private cloud VPS. You maintain 100% ownership of student, patient, or client logs.
Automated BackupsConfigure daily backup cron scripts shipping database dumps to your private S3 bucket.
Source-Code LicenseGet complete developer Git coordinate histories, allowing you to custom-build additional modules.
Request Setup Consultation

Setup & Deployment Timeline

DAYS 1 - 2

Scope & Brand Assets

We gather your branding requirements, logo files, preferred color palettes, and map out product configurations.

DAYS 3 - 4

Domain & API Setup

Point your custom domain and integrate Razorpay/Stripe checkout billing keys, WhatsApp notifications, and SMS triggers.

DAYS 5 - 6

VPS Server Deployment

Deploy the build to your private cloud server or Hostinger VPS with Nginx redirects, PM2 logs, and SSL security checks.

DAY 7

QA Test & Handover

Rigorous testing of admin, staff, and customer workflows, billing and payment flows, and final administrative credentials handover.

Package Licensing Models

Choose the licensing structure that aligns with your technical capabilities and business scale:

Branded Setup

White-Label Setup

We configure the branding assets and deploy the ready application directly to your VPS server.

  • Branded Logo & Colors
  • Custom Domain & SSL
  • Stripe/Razorpay Key Integration
  • WhatsApp Notification Triggers
  • VPS Configuration Logs
Business Customization

Workflow Customization

We adjust base panels, fields, databases, and integrate local third-party services for your operations.

  • Custom Database Fields
  • Custom Reports Builder
  • Local SMS/WhatsApp Gateways
  • Staff Training Logs
  • Dedicated VPS Support
Source Code License

Source Code License

Complete codebase access for agencies, tech builders, or companies wanting private in-house customization.

  • 100% Next.js/TypeScript Source
  • Unlimited Domains License
  • Unlimited Seats & Transactions
  • GitHub Repository Access
  • No Ongoing License Fees
Enterprise Custom Build

Enterprise Custom Build

Full bespoke specifications design, third-party integrations, and scaling support.

  • Bespoke Architecture Design
  • Core System Modifications
  • External CRM/ERP Syncs
  • HIPAA/GDPR Compliance Support
  • Dedicated Developer Coordinate

Screenshots & App Gallery

jalsetu.techdino.in/
JalSetu RO service CRM dashboard showing service jobs, AMC status, technician assignments and inventory alerts
JalSetu mobile app preview

Frequently Asked Questions

JalSetu is a ready-made, white-label RO service management CRM designed for water purifier dealers, RO service centres, and AMC service agencies to manage field operations, customer purifiers, technician assignments, billing, and AMC contracts from a single dashboard.
It is built for water purifier dealers, RO service centres, AMC service agencies, water treatment companies, independent service technicians, and software agencies looking to resell a customized RO service CRM to their local clients.
Yes. The platform supports registering multiple service addresses and linking multiple water purifier units (each with distinct brands, membrane specifications, and warranty periods) under a single customer account.
Yes. JalSetu features a mobile-responsive technician workspace. Technicians can log in from any mobile browser, view assigned jobs, access customer locations, log checklist items (TDS levels, parts replaced), and capture customer signatures directly on the screen.
Yes. You can configure custom AMC packages (e.g. Basic, Premium, Gold) with pre-set intervals for filter replacements. The system tracks contract validity, services used, expiration dates, and alerts you when renewals are due.
Yes. JalSetu includes a central inventory management module. You can catalog SKUs for sediment filters, carbon filters, RO membranes, booster pumps, and other parts, track warehouse levels, assign stock to technicians, and log parts consumed per service job.
Yes. The system automatically compiles spare parts used and labor fees to generate detailed invoices. It tracks taxes, discounts, payment modes (UPI, Cash, Cards), and outstanding balances, printing or sharing receipts instantly via email or WhatsApp.
Yes, JalSetu is white-label ready. We rebrand the interface with your company name, logo, favicon, colors, and configure it under your custom domain or subdomain.
Yes. We deploy the entire system (Next.js frontend, Node.js API, database, and integrations) on your preferred cloud VPS (such as Hostinger, AWS, or DigitalOcean) to guarantee complete data privacy.
Yes. Full Next.js and Node.js codebase access is available under our Source Code License package, allowing you to perform internal edits and build custom features without vendor lock-in.
No. We do not charge recurring monthly subscription fees. You buy the white-label setup or source code license once and run it on your own server, retaining full database control.
Yes. While the baseline product is optimized for single-center operations with warehouses and technicians, multi-branch dashboard logic can be added as custom development scope.
Yes. We can configure third-party APIs like Twilio (SMS), WhatsApp Business Cloud API (booking and AMC reminders), and Razorpay/Stripe (online credit card/UPI collections) under your developer accounts.
A standard branded setup is customized and deployed on your VPS server within 5 to 10 business days. Custom module developments or advanced integrations may require a longer delivery timeline.

Related Developer Services

Custom Software Development

Bespoke technical modifications, integrations, and server optimizations matching your custom needs.

Mobile App Development

Bespoke technical modifications, integrations, and server optimizations matching your custom needs.

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Need a demo, quote, or white-label setup?

Talk to TechDino about branding, source code, deployment, integrations, and launch planning for JalSetu.

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